Frequently Asked Questions
From the recruitment homepage you can search for a vacancy by selecting the role you wish to apply for from the drop down menu. Alternatively you can search existing vacancies by clicking on the search vacancies button on the homepage.
You can register on line to receive regular vacancy alerts, as well as visiting our careers site.
By registering your details, you will be able to maintain and update your details quickly.
As long as you complete and submit your application by the closing time on the closing date of the position there is no limit to how long you take to fill in your application. You can therefore take your time to complete the application form, save it and go back to finish it at your leisure.
On the landing page click on the Login button and then click the ‘Forgot Password’. You will be asked to enter your email address and submit these details. You should then log onto your e-mail account to retrieve your password reminder.
As you are completing your online application form, please bear in mind that our system has automatic time-outs built in. You will be logged out of the system after 45 minutes of inactivity (i.e. not clicking on links or 'save and exit' buttons on the sections of the application form) and you may lose information which has not been saved. Therefore, please save your information regularly by clicking 'save and exit'.
We also recommend that you compose your answers to longer questions, (i.e. those with free text areas) off-line in a word processing package and then copy and paste your answers into the form. This ensures that you can spell check your text and that you have a backup version of your answers.
Mandatory questions are marked with an asterisk (*).
Yes, you can print out a summary once you have fully completed any part (or all) of the application form.
After submitting your application, you will receive an acknowledgement email. Your application will be shortlisted following the closing date, and it is likely you will be notified of the outcome within 4 weeks. If you are successful, you will be invited for a first stage interview, however the length of this process is dependent on the job you have applied for.
New vacancies are advertised on the site on an on-going basis. It is worth visiting the site regularly to make sure that you don’t miss out on any new vacancy opportunities. Alternatively you can register for specific vacancy alerts.
If you have applied online and have included your e-mail address and contact telephone numbers, we will use one or both of these routes. If you have applied via another method, then it will be dependent on the information you have provided.
In compliance with the Data Protection Act, your details will remain on record for 6 months. Shortly before this period you will be sent an email advising you of this, and you will then be given the opportunity for your details to remain on file longer.
Your details will only be seen by the Recruitment Team and the Line Manager or recruitment panel responsible for the vacancy you have applied for, unless you are successful in securing a role then the registration form you have completed will be used to complete the on-boarding process including your contract of employment.
Wherever possible, we would like applications to be made online. However, if you experience difficulty in using the online method, please complete a query form by clicking the ‘Contact Us - Application query’ button at the bottom of this page.
Your e-mail address will be your user ID and you will be asked to supply a password. It is important that you do not lose or forget these as you will need them to access your application form. To allow you as much flexibility as possible, you can revisit your form as many times as you need to before submitting it. It is not necessary to complete the application form in one visit. If, at any time, you want to change your password click on the ‘Settings’ option on your candidate portal.